Missed Call Alert

  • Now you don’t need to worry if you are out of coverage area or busy or when your mobile runs out of battery.
  • Your CHiLi mobile phone makes it easy for you to find out who called while you were unreachable.
  • Along with the call timings.


  • Now activate the MCA services and get notification of missed call when your phone is busy or switched off.
  • Send SMS act mca to 8200 (toll free) from your CHiLi mobile phone.


To deactivate MCA, call our Call Centre or visit any Customer Services Centre and place your request.


Rental: Rs 10/month

Emergency Credit Facility

  • We know it’s annoying when you run out of prepaid credit and can’t recharge straight away, so that’s why we bring CHiLi credit facility.
  • CHiLi Credit Facility is a SOS service that enables customers to request for airtime (credit) in advance without using physical recharge cards to top up their airtime balance.
  • The customer is required to send SMS “CREDIT “ to 8300 to get the credit talk time.
  • Get airtime, anytime and anywhere with CHiLi Credit facility!

The following are the condition apply for the service

  • At least one recharge done on the Mobile
  • Available Mobile Credit balance should be less than Rs 10
  • The service charge will be recovered on post credit.

Credit eligibility as below

Minimum Age of
Mobile on Network
Credit to be given
to the customer
Service Charge
Less than 3 monthsRs 5Rs 0.5
3 to 12 monthsRs 10Rs 1
12 to 24 monthsRs 20 or Rs 30Rs 2 or Rs 3
More than 24 monthsRs 20 or Rs 30 or Rs 40Rs 2 or Rs 3 0r Rs 4

How to get the Service

Send SMS “CREDIT” to 8300 or Dial *777#

Service Eligibility

Customers can only borrow airtime based on the following factors:
  • An active line: meaning customer’s line has not been suspended or deactivated.
  • The prepaid customer must have recharged his mobile at least once prior to the date of request for credit facility.
  • Customer must be a pre-paid customer.
  • The customer must have re-paid all earlier availed credit.

Benefits of Services

  • Makes access to airtime possible, anytime and anywhere.
  • Ability to address emergency; customer is given opportunity to have access to airtime at awkward times, thus staying connected.
  • Ability to keep in touch with family, friends and loved ones at any time.
  • Gives a sense of security at all times.

Service Charges

There will be a 10% service charge for any amount borrowed.

Repayment of Advance Airtime

  • Customers of the service will be required to repay the advance credit within a period of 48 hours from when the customer’s line is credited.
  • CHiLi will deduct the Credit airtime availed from the user’s account at the time of next recharge whether or not the customer uses the credit airtime borrowed.
  • The advance airtime will be deducted from subsequent recharges by customers either in full or by partial recovery until Advance airtime is recovered.